Geschrieben von Vanessa Borkmann, Dennis Stolze, Christina Bruns
Seiten: 138, num., col. tab.; Sprache: ENGLISCH
Verlag: Fraunhofer Verlag
Erscheinungsmonat und Jahr: 2020
The study "FutureHotel - Smart Hotel Room" presents a scenario of a hotel room experience that is technologically possible in 2020.
The report provides an introduction to the current state of practice by listing worldwide projects on smart hotel rooms and innovation laboratories.
The technological, social and ecological influences are presented to create a framework for smart hotel experiences. There will be a detailed presentation of the smart guest trip, the opportunities for individualisation and personalisation as well as the application potential of smart technologies (smart objects, IOT, BYOD, AI, voice control, sensor technology and biometrics) in the hotel. In addition, the effects on security, sustainability and accessibility are backlit.
The following chapter is dedicated to the experience of a smart hotel room from a guest perspective. In addition to the technological use cases and the added value for guests and hoteliers, the necessary technical prerequisites and solutions are also listed for the entire stay experience.
Finally, the focus is on the implementation of smart solutions. Current obstacles and concrete recommendations for action will be highlighted.
The study offers hoteliers, as well as their planners and consultants, concrete assistance in strategically developing their future actions and realising a scientifically proven solution for their own smart hotel rooms.
*) Der Vorzugspreis wird vorbehaltlich unserer Prüfung und durch den Nachweis Ihrer Angaben gewährt. Mitgliedshotels im DEHOGA weisen Ihre Mitgliedschaft durch Angabe der Mitgliedsnummer und des zuständigen Landesverbandes nach. Für Schüler und Studenten genügt der Nachweis eines Schülerausweises bzw. einer Immatrikulationsbescheinigung (bitte eine Kopie per Fax (0228/92 39 29-9) oder per Mail an shop@iha-service.de senden.
