Hotel cancelation rate at 40% as online travel agencies push free change policy
25.04.2019
![© IHA / M. Luthe](/fileadmin/_processed_/1/5/csm_4c477aaae8d24f76b78fa02a97c26190_2793ebd331.jpg)
by Kevin May, PhocusWire
One in four hotel guests are canceling their booking ahead of a stay - an increase being driven by the sales tactics of online travel agencies.
Hotel cancelation rate at 40% as online travel agencies push free change policy