Booking.com rapped by advertising watchdog for ‘misleading’ customers over free cancellation
19.03.2018
by Ben Ireland, Travolution
Booking.com has been rapped by Dutch authorities over “misleading” customers over free cancellation.
The Dutch Advertising Code Committee upheld a complaint arguing the online accommodation giant offered free cancellation at the Hotel Centro Vitoria in Vitoria-Gasteiz in Spain last May for seven double or twin rooms, a booking worth £1,527.
Booking.com rapped by advertising watchdog for ‘misleading’ customers over free cancellation