Hotel Workers Fret Over a New Rival: Alexa at the Front Desk
27.09.2018
by Eduardo Porter, The New York Times
The bosses haven’t yet introduced facial recognition technology at the Royal Hawaiian Hotel. But from her perch behind the front desk at the pink neo-Moorish palace overlooking Waikiki Beach, Jean Te’o-Gibney can see it coming.
Hotel Workers Fret Over a New Rival: Alexa at the Front Desk