Cancellations on Booking.com: 104% more than on the hotel website.
by Pablo Delgado, Mirai´s blog
Do cancellations vary subject to the channel?
We have chosen 40 of our channels and analysed the cancellations (% on room nights) in the last four months (January-April 2016) of our three most important online channels: Booking.com, Expedia and the website itself. The results are as follow: