New study from Kalibri Labs shows direct bookings push is working
01.11.2017
by Elliott Mest, Hotel Management
A new study from Kalibri Labs shows that the collective effort of hotel companies to sway people to book direct is working. The study, “Book Direct Campaigns: The Cost & Benefits of Loyalty,” was conducted between May and December 2016, and authored by Cindy Estis Green, CEO and co-founder of Kalibri Labs, alongside Mark Mazzocco, VP of revenue strategy at Kalibri Labs.
New study from Kalibri Labs shows direct bookings push is working