Concur CEO on Making Sense of Business Travel Chaos
by Dennis Schaal, Skift
Concur CEO Steve Singh believes companies can’t force their employees to book business trips in a uniform manner, that providers have to adapt to diverse booking behaviors, and to build the behind-the-scenes technology to deliver on that premise.
Despite Concur’s advocacy of its TripLink open booking solution, Singh is under no illusions that TripLink will be “the” solitary industry solution, and he offers a vision of the “perfect trip,” and what the travel industry needs to do to get there. ...