Airbnb CEO Apologizes to Hosts With a $260 Million Relief Package
02.04.2020
by Dennis Schaal, Skift
Airbnb initially made a pro-guest decision on refunds, but it now realizes its policy and its outreach to hosts was clumsy and unsatisfactory. Hosts still won’t be pleased, but the optics and financials aren’t as bad as before.
Airbnb CEO Apologizes to Hosts With a $260 Million Relief Package